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Newark Campus Service Center

Contact Information
Faxes
Folding/Labeling/Inserting
Handling of Confidential Material
Location of Services Center
Mail
      
Bulk Mail
       Campus Mail
       Distribution of Material in Mailboxes
Office Hours
Office Supplies
Photocopying
      
Color Copies
      
Lead Time
      
Packet Guidelines
      
Paper Selection
      
Request Photocopying

Purpose
Shredding
Staff
UPS (United Parcel Service)

Purpose - The Services Center offers the most timely, efficient support possible for the Newark Campus faculty, staff and administration in the following areas: Photocopying, Graphics, and Mail Services. We offer full cooperation and maximum effort to provide quality customer service.

Location - Founders Hall, Lower Level, Room 156A

Office Hours
Monday - Thursday: 7:30 a.m. to 6:00 p.m.
Friday: 7:30 a.m. to 5:00 p.m.

Window Phone - 740-366-9213, ext. 213

All services available through the Services Center should be requested by using the Newark Campus Word Processing/Reproduction Request Form available at the Services Center. The user is responsible for completely filling out the form and attaching it to the materials. Please keep the pink copy of the form as a receipt and reminder of your submitted work. Help in filling out the form may be obtained at the Reception Desk.

Staff

Coordinator
Sue Bidwell Office Staff Coordinator - ext. 688

Support Staff

Rhonda Carter Office Production Assistant- ext. 695
Mary Kay Yaus Office Production Assistant - ext. 214

Photocopying

Equipment
Ricoh 1060
Xerox 6115 Docutech
Xerox 5750 color copier

Priorities
1st priority: Faculty
Classroom Material
Non-Classroom Material

2nd priority: Administrative

3rd priority: Personal (as time permits)
Billing will be sent to you from Accounting

Lead-time
a. Three working days for copying. This assures your work request being completed during peak times: i.e., prior to quarter, midterm and finals weeks. It also allows for times when the copier(s) are mechanically inoperable.

b. One-Hour Turn-around

 Books will not be reproduced as a quick copy service.

c. Color copies will require a 3-day turn around.

Request Preparation
The Word Processing/Reproduction Request Form must be filled out and attached to your originals.

Clear original on white paper will be needed for good copy. Smudges, dots, lines, etc. will show up on copies. Dittos will not copy. Staples must to be removed. Materials should be submitted in copy ready form.

When copying onto letterhead, proper spacing on the original is important (do not type on the letterhead). Placing a piece of letterhead under your original will help guide you in adjusting margins.

Handwritten materials should be in black ink for good copy.

Write "Paste-Ups" under Specific Instructions on the Request Form. Paste-ups require special handling by personnel. Secure past-ups around their edges with scotch tape (not glue, stickers, post-its, etc.).

Magnification and reduction capabilities are available on Services Center's copiers.

Packet Guidelines

All class packets are produced by XanEdu and sold in the Barnes & Noble bookstores.
The link for XanEdu is http://www.proquestpack.com/
 

Color Copies
 Budgets will be charged $.25 per page. No classroom handouts are copied in color.

Convenience Copiers
Located in all buildings: Founders Mailroom and Library (2), Hopewell Cafeteria, Hopewell South, Adena Hall, LeFevre Hall, and the Reese Center.

These copiers are for your convenience to produce copies of small quantities. Large amounts of copies should be submitted to the Services Center.

Paper Selection
Copy Paper
81û2 x 11 - white, cream, blue, pink, yellow, green, lavender, salmon
81û2 x 14 - white, gray, blue, pink, yellow, green
11 x 17 - white

Three-hole punched paper is available in 8.5 x 11 paper. Not all colors are available in three-hole.

Cover/Cardstock (8.5 x 11" only)

Ask for assistance in selection special paper for covers
Weights of cover/cardstock: 60#, 65#, 67#, 110#

Parchment (certificate request)

natural, gold, gray

Folding/Labeling/Inserting
Use of the folding machine will be the responsibility of the Services Center personnel.

Basic folds available (half, tri, etc.) Any special folding instructions should be communicated to the Services Center.

The folding machine can insert envelopes (#10 - business size). Non-stapled pages are folded and inserted. The postage machine can then seal the envelopes.

The labeling machine is used for bulk mailings.

Distribution of Material in Mailboxes
Offices are responsible for distribution of their own materials.

Approximately 375 copies are needed for all faculty and staff of both schools.

Shredding
The Services Center will be responsible for shredding small amounts of material for faculty and individuals without secretaries or student workers.

Large quantities of material to be shredded will be picked up by LICCO once a quarter. Boxes are to be sealed and labeled "Shredding". Contact Services Center, ext. 213, for details of pick up. Announcement of the pick up date will be emailed at least one week prior to the appointed date.

Mail

Equipment
Pitney Bowes Electronic Mailing System

U.S. Mail
Incoming Mail

- Picked up at the Post Office Monday - Friday at 9:00 a.m.
- Distributed to mailboxes by approximately 12:00 p.m., Monday - Friday.
- No weekend pick up or distribution.

Outgoing Mail
Delivered to Post Office at 8:30 a.m., Monday - Friday.

Additional deliveries to the Post Office are made at 3:00 p.m. on Friday afternoons and the day prior to a campus observed holiday.

Public mailboxes are not available on the Newark Campus. Personal stamped mail may be placed in the Services Center to be delivered to the Post Office at the above times.

Stamps are not sold in the Services Center, but are usually available for sale at the campus bookstore.

Do not mix metered and personal mail together.

Foreign mail should be delivered directly to the Services Center Reception desk. It is important to keep this mail separate from the regular first-class mail because of the additional postage.

Return Address Identification
Please put your name or department on the upper left corner beneath the logo. This helps identify sender if mail is returned to the campus.

Auxiliary control numbers must be put on envelope beneath the logo if they are being charged back to a grant.

Educational Material should be stamped denoting that it is Media Mail at the top of the envelope between the return address and the area for postage.

Large quantities of mail, First Class and Educational, should be delivered to the Services Center window.

All packages should be ready for metering with class or special handling clearly marked, i.e., "Media Mail", "Library Mail".

UPS (United Parcel Service)
Incoming UPS Letters/Packages

a. UPS letters and packages are delivered to Receiving and then forwarded to individual mailboxes or to the Services Center for pick up. Questions regarding any letter or package coming to the campus should be directed to the Purchasing Department, ext. 234.

Outgoing UPS Letters/Packages
UPS letters or packages should be delivered to the Purchasing Department.

Overnight letters and packages will be shipped UPS Next Day. A completed air bill, and overnight package form (for budget purpose) can be obtained from the Services Center. The air bill must accompany the item being shipped. UPS requests that we contact them for pick up by 2:00 p.m. Additional questions can be directed to ext. 213.

Campus Mail

Envelopes
Letter and 9x12 envelopes are available at the Services Center.

Empty envelopes should be returned to the Services Center for re-use. Please do not throw these envelopes away.

On-Campus Mail
To be distributed by individual or office - the Services Center does not distribute interoffice mail from other Newark Campus offices.

Off-Campus Mail
All Campus Mail must have complete Columbus (or branch) Campus address.

The Newark Campus courier will deliver campus mail to Columbus on Thursday.

Bulk Mail

Information
a. The Services Center staff will answer questions upon request. For detailed information please contact Sue Bidwell, ext. 688.

Lead-time
a. Bulk mailings can not be completed in one day. Please allow enough time for a mailing to be produced, placed in envelopes, labeled, sorted, counted, etc. for each mailing. Enough time should be included to allow for the Post Office to receive, process, and deliver in time of notification of the event.

Office Supplies

Office Depot
Contact the Purchasing Office with any inquiries, ext. 234.

Ordering is conducted by Office Depot's web site.

Faxes

Fax Machine
Located in the Services Center. The staff will send the fax, stamp the original, and place in individual's mailbox when completed.

Fax Number (740) 366-5047. Be sure to have your name included on the coversheet of any incoming and outgoing faxes.

Foreign faxes may be sent at a charge of $3.00 per minute of transmittal time.

Personal faxing is available at $1.00 per page.

There are fax machines at other locations on campus. Review the internal phone list for locations.

Alltel Newark telephone books are available at the Services Center.

Confidential Material

All materials that come through the Services Center will be handled confidentially. Materials of extreme confidential nature should be communicated to us and we will make special arrangements to secure them prior to pick-up.

Tests
All tests and quizzes are secured in the test drawers in the Services Center. An instructor needs to ask at the reception window for their material.

Weekend class arrangements must be made to have the test placed in a sealed envelope and placed in the individual's mailbox. Clearly mark the request form or speak to someone in the Services Center for this arrangement.

The Services Center will not give your test to any student to deliver to you, unless you have notified us in person.

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