What do I do if the power won’t come on?
There is a main power switch inside the teacher’s station cabinet where the PC
is stored. It is red and lights up when power is on.
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My Laptop will not project on to the screen. How do I get
it to come up? Usually that is because the laptop is not sending the
information to the projector. Try pushing the “Fn” and “F8” button at the same
time. You should then see the laptop screen go blank and the image should be on
the screen. If you push “Fn” and “F8” simultaneously again, you should see the
image on both the laptop and projector screen.
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How do I switch between Projector, VCR, Elmo, or
Computer? In rooms H 119, (etc.), there is a small black box called a
“switcher box”. This box controls the VCR, Elmo, & Slide projector. The button
under which device label you would like to use must be lit up. The projector is
remote controlled and should be on before you attempt to use the other devices.
There is a small black box called a “switcher box”. This box controls the VCR,
Elmo, & Slide projector. The button under which device label you would like to
use must be lit up. The projector is remote controlled and should be on before
you attempt to use the other devices.
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My off campus students can not see me or the projections,
but are able to see other students in my classroom? This problem occurs
if your cameraman is not turned on. The cameraman is the device in the back of
the room that looks like a Polycom with differences and projects your image and
the images of you projections
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My PC will not project on to the whiteboard or screen.
What do I do?
Multimedia rooms - make projector is on (green light on projector), make sure
display is on “comp 1”, If this does not fix issue please contact help desk.
Distance Education Rooms - make sure projector is on (green light on projector),
make sure the fourth button on switcher box is lit up, make sure display is on
“video”, make sure Polycom is set to third camera, if this does not fix issue
please contact facilitator or help desk.
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What do I do if I am disconnected from my off campus
site? Call the bridge; tell them who you are and who you are to be
connected to and what time. Or contact other sites via phone to ensure that they
are up and running and not experiencing difficulties also.
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How do I turn on the Polycom? The Polycom is a
device in the front of the room that projects your classroom to the rest of the
off campus students. There is a switch on the back left upper corner, it is on
if a green light in the front is visible.
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How do I turn on the Projector? The projector is
controlled by the remote control with the flip open bottom. Aim the remote
toward the projector and press the power button. A green light will come on and
be visible on the bottom of the projector.
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How do I turn on the camera man? There is a box
located underneath the TV where the VCR would be located it is marked “camera
man” there is a switch. When the power is on a green light is visible.
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How do I receive faxes? The fax number for the
machine in your room should be posted on the machine. Let the person know the
number to your machine and what for transmission of the fax. The machine will
ring in as with a telephone and the paper work will automatically come through.
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How do I send faxes? Get fax number from person
or facility that you are faxing to, Load material to be faxed into the top of
machine, Then type in 98+1+areacode+fax number then hit send. The fax machine
will automatically dial and send info and will dispense a report sheet on the
front side of machine.
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How do I switch between Polycom, Elmo, and the Camera
man? Click near on the Polycom remote. Click right or left key on the
remote. When on the desired device click the middle button on remote. (Between
the arrow keys).
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What if I have no sound? If there is no sound,
the black speakers on the teachers’ station may not be turned on. If there is no
green light on they are off. Just turn knob on right of speaker marked volume
and turn on.
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What if the off campus site can not hear me?
Make sure the microphones are not muted (red button not lit), call other site
and make sure their speakers are not turned off, if there are still problems
then call the bridge and tell them you resetting your machine. Any other
questions or problems Ext. 244
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What if I have sound but can not hear the other sites?
Call other site and be sure they have not muted their site, or call site and
have them reset their machine if they are not muted, if still a problem call the
bridge. If problem persists call Ext. 244
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What if I have sound but no video? If you are
receiving sound from your video tape and no picture the mostly cause is the
projector is not set on “video” or “S-video”. If this is not the cause the
please call the help desk.
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What if my VCR will not play? The VCR power is
controlled by the main power switch. This switch is the red button located in
side the cabinet that house the computer hard drive. This is lit up in red when
on. Also, there are separate remotes for the VCR for operation of the controls
for specifically the VCR. The projector needs to be on “video” or “S-video”.
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What if my Elmo will not project? The projector
must be set on “S-video” for the Elmo to project properly on the screen. There
may also be a switch box; the light under the “Elmo “must be lit.
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What if my Slides are not projecting? The
projector needs to be set on “S-video” for the Slides to project on to the
screen. There may also be a switch box; the light under “Slides” must be lit.
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How do I turn off equipment? To turn of the computer:
Click onto the start button and go to shutdown, click next to “shutdown” and
click ok. To turn of the projector: Aim the remote toward the projector and
click the power button. To turn off the Polycom and the cameraman there is
switches on the back of both machines to switch them off. Finally, turn the main
power switch off inside the cabinet where the computer is housed.
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What do I do if I still need help? Contact the
Help Desk, Extension 244.
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